JBC Property Management will coordinate communication throughout your
Association to ensure owners are informed of all relevant issues. To help
increase Association involvement and volunteer effort, our managers focus on a
comprehensive communications program to educate owners and provide them with a
better understanding of Association life.
Through printed Association newsletters to leading online services that provide
owners with convenience and accessibility to Association information and
activities, we offer a complete and unparalleled solution for our clients and
help to build a sense of belonging. With JBC Property Management’s communication
programs, owners can even participate in membership surveys and vote - all
online. Our sensitive handling of delicate and often difficult day-to-day
matters makes it easy to come home to a true feeling of community.
JBC Property Management
offers the following services for the owners in your Association:
Owners are entitled to prompt and knowledgeable action to
any of their questions or requests. Responsive communication is a key
priority for JBC Property Management and will be addressed the same day in
Provide access to a 24-hour website that will give owners
accurate financial data, meeting agendas and minutes, newsletters, and
Provide website enabling owners to pay dues online, view
and download Association documents, request maintenance service and report
Provide new owners with a welcome packet, including
Association policies, work order forms and website User ID and Password (if
Provide proper meeting notice requirements.
Prompt response to all telephone calls, emails, and
correspondence regarding and problems or concerns during normal business
Provide an answering service to meet owner’s needs beyond
normal business hours.
Owners can elect to receive an email notification of when
payments are processed. If elected, our accounting software automatically
sends a message to the owner which includes the date payment was processed,
the amount and the check number.
Association’s website main information page displays
general property information including any news about the property and
featured documents added to the website.
Provide online form which allows owners to maintain
contact information by adding or editing contact records for mailing or
Provide access to online event calendar which helps the
property communicate more effectively with owners by keeping them up-to-date
with Association events.